Terms of service

Last updated: November 10, 2025

Welcome to Pacmasterz! The terms “we”, “us” and “our” refer to Pacmasterz Pvt Ltd.
Pacmasterz operates this store and website (www.pacmasterz.com), including all related information, content, features, tools, products, and services (the “Services”). Pacmasterz is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) together with any policies referenced herein, describe your rights and responsibilities when using the Services. Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are 18 years or older and may permit any minor dependents you manage to use the Services.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all account activity. Accounts are non-transferable.

SECTION 2 - OUR PRODUCTS

We aim to provide accurate representations of our products, but colors, appearance, or features may vary due to device or screen differences.

We do not warrant that products will meet your expectations or be identical to their depiction online.

All product descriptions are subject to change at any time. We reserve the right to discontinue products or limit quantities for any customer, region, or jurisdiction.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Pacmasterz may accept or decline your order at our discretion. Orders are not accepted until payment is processed and confirmed.

Please review your order carefully before submission. Cancellation requests may not be accommodated after acceptance.

Purchases are subject to our Return & Refund Policy. All purchases must be for personal use only, not for resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the one in effect at the time of order. Prices exclude taxes, shipping, handling, customs, or import charges.

You agree to provide accurate payment and account information and promptly update your details. You represent that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. Estimated delivery times are not guaranteed.

Once products are transferred to the courier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services, including trademarks, logos, text, images, graphics, video, and audio, is owned by Pacmasterz Pvt Ltd, its affiliates, or licensors.

You may use the Services for personal, non-commercial purposes only. Reproduction, distribution, or modification without prior consent is prohibited.

Shopify trademarks are property of Shopify. All other names, logos, and brands are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, offered “as-is” without warranties. Use of these tools is at your own risk. We may release new features in the future, which will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of these sites.

Engaging with third-party products, services, or websites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Pacmasterz is powered by Shopify, but all sales and purchases are made directly with Pacmasterz. Shopify is not responsible for your purchases or any resulting injury, damage, or loss.

SECTION 10 - PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to these policies.

See our Privacy Policy [LINK].

SECTION 11 - FEEDBACK

By submitting feedback, you grant Pacmasterz a perpetual, worldwide, royalty-free license to use, modify, and distribute it for any purpose.

You represent that you own or have rights to the feedback and that it complies with these Terms.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or inaccuracies related to product descriptions, pricing, promotions, shipping, or availability without notice.

SECTION 13 - PROHIBITED USES

You may not use the Services to:

·         Violate laws, infringe intellectual property, or harm others

·         Upload malicious software or viruses

·         Spam, phish, or collect personal data from other users

·         Circumvent security features

Violation may result in suspension or termination of your account.

SECTION 14 - TERMINATION

We may terminate your access at any time without notice. Certain sections, including Intellectual Property, Feedback, Disclaimer, Limitation of Liability, and Privacy, survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as-is” and “as-available”. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted or error-free access.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pacmasterz, Shopify, and affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify Pacmasterz, Shopify, and affiliates against any claims, damages, or expenses arising from:

·         Your breach of these Terms

·         Violation of laws or third-party rights

·         Your use of the Services

SECTION 18 - SEVERABILITY

If any provision is unlawful or unenforceable, the remainder of these Terms will remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce a right does not constitute a waiver. These Terms and all posted policies constitute the entire agreement between you and Pacmasterz.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without our consent. We may assign our rights and obligations without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by United Kingdom law, and both parties consent to the jurisdiction of courts in the UK.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect the Terms’ interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes on our website. Continued use constitutes acceptance of changes.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms may be directed to us:

Pacmasterz Pvt Ltd
📧 Email: pac@pacmasterz.com

📍Address : 265-267 St Johns Road
Corstorphine Edinburgh
EH12 7XD,United Kingdom